As per our Refund-Policy, We will only refund the amount only if we are unable to sort out the occurence of any issue or bug. In any other scenario, We will not be able to refund your money.
After the order completion, we will give you the complete code. We would request you to review the Extension details, features and online demo of the product carefully before making any payment.
In case of debugging or solving the issues in your website, if there is any problem then we would have to check your web site, and you would have to give us the full information like FTP, Database, Admin details and SSH (if required) of the website.
For any further information, you can contact us at firstname.lastname@example.org